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A snapshot of the summary - 1JV10: Organizational behavior for Industrial Engineering
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1 Topic 1: Job Analyses and Work Design
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1.1.1 Abstract
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A framework is used to summarize the direct and indirect ways in which work design is shaped, what are the three dimensions?
- Higher-level external context
- Organizational context
- Local work context
- Individual factors
- Higher-level external context
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1.1.3 Mainstream research - How work design affects outcomes
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There are five key work design perspectives:
- Sociotechnical systems thinking
- Job characteristics theory
- Job-demand control model
- Job demands resources model
- role conflict and role ambiguity
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Sociotechnical systems thinking and autonomous work groups:
- Advocate that the design of work should optimize technical and social aspects of the work situation, rather than prioritize the technical part (autonomous teams are important)
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Job-demand-control model:
- Closely relates to the job characteristics perspective
- Job autonomy and skill variety are combined into job control and the factors are considered in interaction with demands such as time pressure
- Leads to strain inducing jobs with high demands and low control, and healthy jobs
- Closely relates to the job characteristics perspective
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Job-demands resources model:
- Includes resources other than job control and an array of demands such as challenge demands and hindrance demands
- Includes resources other than job control and an array of demands such as challenge demands and hindrance demands
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Role conflict and role ambiguity:
- Are two key types of stress incurring role disfunction and these are thus integrated into work design research
- Are two key types of stress incurring role disfunction and these are thus integrated into work design research
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1.1.4 Overview of work design influences
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Proximal processes that shape work design:Drawing on the ability-motivation-opportunity model of behavior, work design decisions by formal authority are shaped by their:
- Motivation
- KSA
- Opportunities
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Multilevel Influences and their mechanisms:
- Individual
- Contextual
- Local context influences
- Organizational influences
- Higher-level external influences
- Individual
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1.1.5 Higher level external influences
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Three categories of influence that are external to the orgnization are:
- International/global influences
- National influences
- Occupational influences
- International/global influences
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International/global influences:Globalization and market liberalizations indirectly affect work design through international supply chains
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The following topics are covered in this summary
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design, influences, individual
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jobs, characteristics, identity
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resources, model, demands
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mechanism, compensation, stress-buffering
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job, redesign, changes
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shift, workers, circadian
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naturally, statistics, constructed
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team, coordination, teams
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personal, resources, engagement
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job, relation, satisfaction
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information, negotiation, outcomes
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problem, negotiation, engineering
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justice, fairness, trust
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positive, job, resources
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domain, life, receiving
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changes, research, units
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family, work-family, role
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family, wfe, characteristics
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family, work-family, conflict
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coping, strategies, policies
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development, skills, attitudes
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technology, structures, types