Summary 1JV10: Organizational behavior for Industrial Engineering

A snapshot of the summary - 1JV10: Organizational behavior for Industrial Engineering

• 1 Topic 1: Job Analyses and Work Design

• 1.1.1 Abstract

• A framework is used to summarize the direct and indirect ways in which work design is shaped, what are the three dimensions?

  • Higher-level external context
    
  • Organizational context
  • Local work context
  • Individual factors

• 1.1.3 Mainstream research - How work design affects outcomes

• There are five key work design perspectives:

  • Sociotechnical systems thinking
  • Job characteristics theory
  • Job-demand control model
  • Job demands resources model
  • role conflict and role ambiguity
• Sociotechnical systems thinking and autonomous work groups:

  • Advocate that the design of work should optimize technical and social aspects of the work situation, rather than prioritize the technical part (autonomous teams are important)
• Job-demand-control model:

  • Closely relates to the job characteristics perspective 
    
  • Job autonomy and skill variety are combined into job control and the factors are considered in interaction with demands such as time pressure
  • Leads to strain inducing jobs with high demands and low control, and healthy jobs
• Job-demands resources model:

  • Includes resources other than job control and an array of demands such as challenge demands and hindrance demands
    
• Role conflict and role ambiguity:

  • Are two key types of stress incurring role disfunction and these are thus integrated into work design research
    

• 1.1.4 Overview of work design influences

• Proximal processes that shape work design:

  Drawing on the ability-motivation-opportunity model of behavior, work design decisions by formal authority are shaped by their:
  

  • Motivation
  • KSA
  • Opportunities 
• Multilevel Influences and their mechanisms:

  • Individual 
    
  • Contextual
  • Local context influences
  • Organizational influences
  • Higher-level external influences

• 1.1.5 Higher level external influences

• Three categories of influence that are external to the orgnization are:

  • International/global influences
    
  • National influences
  • Occupational influences
• International/global influences:

  Globalization and market liberalizations indirectly affect work design through international supply chains