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• 1 BM 3100 MT2

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• motivation theory (content) (intrinsic)

  focus on identifying needs and satisfaction that motivate emloyees

• motivation theory (process) (extrinsic)

  focus on explaining internal and environmental factors to motivate employees

• theory X and Y

  X: employees dislike work, can only be motivated w rewards and punishments (typical outlook)
  
  Y: Employees are self engaged committed responsible and creative
  (positive influence)

• Motivator-hygiene theory (Herzberg)

  satisfaction comes from motivating factors while dissatisfaction comes from hygiene factors.
  
  Motivators: jobs offering achievement, recognition stim work, advancement
  (satisfaction)
  Hygiene factors: good company policies, salary, relations, working conditions
  (no dissatisfaction) 

• Equity Justice Theory

  theory that explains how people strive for fairness and justice in social exchanges, give-take.
  Basically comparing what you put into your job and get out of your job to other colleagues. If you feel its unfair people fight back (157)
  
  distributive justice - awards fairness
  procedural justice - fairness of process used to make allocation decisions
  interactional justice - interpersonal treatment

• Hope = Willpower + Waypower

  Willpower - having a goal and the determination to achieve it
  
  
  Waypower - (means for achieving goal) need to see alternative paths to achieve the goal.

• Steps in Group Development Process

  Forming
  Storming
  Norming
  Perfomring
  Adjourning

• group becomes a team when...

  leadership becomes a shared activity
  accountability individual and collective
  group develops its own purpose
  problem solving becomes a way of life
  effectiveness measured by group not individual

• 5 forms of teamwork competencies

  contributes to the teams work
  constructively interacts
  keeps team on track
  expects quality work
  has relavent skills knowledge ability

• team effectiveness 3 C's

  Charters and strategy - how the team will operate sharing info teamwork
  Composition - collection of jobs personalities knowledge skills etc of members
  Capacity 
  
  bare min to be a team player