Qualitative Process Analysis
8 important questions on Qualitative Process Analysis
Mention four different qualitative analysis techniques.
- Root-cause analysis
- Pareto analysis
- Issue register
What is the difference between qualitative and quantitative analysis?
Quantitative analysis is about the question How much? (more scientific and mathematical)
What are the purposes of qualitative analysis? And relate the analyses to it.
- Identify, understand and prioritize issues/Issue analysis: Issue register, Root-cause analysis, Pareto analysis
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What are examples of Value-added analysis?
, which is about eliminating waste. Reduce the time line by reducing the non-value-adding wastes/activities.Another example is the 7+1 sources of waste
How does Value-added analysis work?
Then you classify each step into:
- Value-adding (VA): produces value or satisfaction to the customer
- Business value-adding (BVA): necessary or useful for the business to run smoothly, or required due to the regulatory environment
- Non-value-adding (NVA): everything else including handovers, delays and rework
What is the purpose of Issue register and how does it work?
What are the different diagrams used for Root-cause analysis? Explain them.
Why-why diagrams: if you ask yourself 5 times why, you will find everything you need to find the root of the issue
What are Pareto charts about?
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