Fundamentals of Business Process management - B: Identification & Modelling
8 important questions on Fundamentals of Business Process management - B: Identification & Modelling
What are the big process areas within organisations?
- wide scope, only few to choose from
- large impact per process
Specific process
- narrows scope, many, many to choose from
- smaller impact per process
What are the criteria to choose a process?
- Strategic importance
- Health
- Feasibility
What is the difference between functional and end-to-end?
- seperate description of processes per functionalities
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End-to-end
- compromises all of the work that should be done to achieve the process goal
- Strong to: optimite customer services, or detect and correct inefficiencies due to discontinuities when crossing functional domains
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What is a model?
Each model can be useful to communicate ideas/problems
- shows only a small amount of total information
- allows people to concentrate on the essentials
What are the core elements of a process?
- any work that is performed
- time consuming, resource demanding
- state changing
Events
- anything that 'happens' during the course of a process
- represent conditions / circumstances
- atomic, instantaneous
Business objects or data)
- organizational artifacts that undergo stage changes
- physical or electronic information
Actors (or resources)
- entities performing process activities and generating events
- human and systems
How do management levels affect modelling?
- less structured, less structured information
- university wide scheduling, including setting inter faculty agreements on scheduling and auditoria
Tactical level
- focuses on the efficient use of resources
Operational level/ primary & support processes
- tends to be more structured with identifiable set of tasks, actors & resources and a structured flow
What is the difference between prescriptive and descriptive?
- focus on control flow)
- good for simple and structured processes
Descriptive
- organisational focus
- easier for complex processes
Which other control flow oriented techniques are there?
Petry Net Theory
UML
EPC
XPDL
IDEF
BPDM
EPML
Flowcharts
BPEL
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