Supply chain planning and control
8 important questions on Supply chain planning and control
5 components of supply chain management:
2. Physical distribution management
3. logistics
4. materials management
5.. customer relationship management (CRM)
Def: virtual operations
Def: market supplier relationship
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Def: Partnership supplier relationships
Def: Customer relationship managment
Difference between functional and innovative markets? (Marshall fisher)
Innovative markets which are less predictable require responsive supply chains
Def: Bullwhip effect
To reduce the bullwhip effect operations can adopt some mixture of three coordination strategies:
2. Channel alignment: This means adopting the same or similar decision-making processes throughout the chain to coordinate how and when decisions are made
3. Operational efficiency: this means eliminating sources of inefficiency or ineffectiveness in the chain
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