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Summary: Chapter 4
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1 Chapter 4
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When does a business recruit more people?
During expansion or when another worker leaves -
What are the advantages of full-time workers?
Fewer staff needed, lower recruitment costs, lower training costs, easier to manage/control, workers feel more secure, loyal workers -
What are the advantages of part-time workers?
Can save on wages, more flexible, choose when the workers come in, some workers are happier when working part-time -
What are the 5 stages of recruitment?
Job description, personal specification, advertisement, shortlist, interviews -
What are the advantages of internal recruitment?
Owner already knows employee's traits and skills, save money on training, save money on advertising, can improve other worker's motivation -
What are the advantages of external recruitment?
New ideas, new skills, more choice, more suited to job, does not create another vacancy, no jealousy within current workers -
How do businesses decide on wages?
The skills needed, the experience the worker has, how much other businesses pay -
What are some monetary benefits?
Bonuses, pension -
What are some non-monetary benefits?
Company car, private healthcare, free phone, staff discount -
Why is motivating staff important?
It leads to higher levels of quality and productivity, less mistakes, better customer service
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