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Summary Communication

Course
- Communication
- Ashton-James
- 2014 - 2015
- VU
- Psychologie
128 Flashcards & Notes
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A snapshot of the summary - Communication

  • Functions and Processes of Communication

  • What is the relevance of communication?
    Expression --> emotions, ideas, identitiy

    Connection to others

    Influence others 

    Knowledge and Skill transfer

    Learning

    Resolve conflict
  • What are the four needs of communication?
    Physical 

    identity

    social

    practical 
  • What is the nature of interpersonal communication?
    Relational

    Continuum

    Verbal & Non-verbal messages
  • What are the three models of communication process?
    Linear

    Interactional

    Transactional
  • What is the linear model?
    Info vrom one partner to other --> one way
  • What is the interactional model?
    Send information from one partner to other --> two-way
  • What is the transactional model?
    Exchange of information and signals
  • What are the ELEMENTS of the communication process?
    Source receivers
    Context
    Noise
  • What is the physical noise?
    external stimuli that blocks the reception
  • What is psychological noise?
    stereotypes
    prejudices
    judgmental biases
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