Supportive accountability: a model for providing human support to enhance to eHealth interventions
14 important questions on Supportive accountability: a model for providing human support to enhance to eHealth interventions
What are the factors that are associated with adherence?
2. Bond
What factors build up to accountability? (4)
2. Expectations
3. Performance monitoring
4. Legitimacy
How do expectations relate to accountability/adherence? (4)
2. It is better to focus on process accountability than outcome accountability (desire to perform better without respect to the tools and control)
3. Rigid adherence goals may reduce helpful behavior change outside of rigid adherence goals
4. Defensive bolstering can be induced by expectations of having to justify
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What are the forms of social presence and how does this influence outcomes?
Why is it better to focus on process accountability than on outcome accountability?
What is the effect of rigid adherence goals and how can this be tackled?
How can defensive bolstering induced by a fear of having to justify be avoided? (2)
2. When expectations of an individual's roles have been clearly articulated and agreed upon in advance, people are more likely to engage in pre-emptive self-examination.
Where does legitimacy seem to stem from?
What instrumental factors influence legitimacy? (2)
2. Reciprocity (defined patient & coach role)
What relational factors influence legitimacy? (3)
2. Benevolence
3. Not undermining autonomy
How can legitimacy be created and sustained? (2)
2. Sustained through meeting agreed-upon expectations or by interacting in ways that consistently convey caring and expertise.
What are the differences between alliance (bond) and legitimacy? (2)
2. Legitimacy does not necessarily include liking or bond (but: an important predictor in outcomes and emotional attachment captured by alliances likely moderates effects of legitimacy)
What is a surprising finding about lean media and what are explanations for this? (1 + 3)
1. Early in interactions people usually make more positive, idealized attributions of their communication partners. This effect is heightened when there is an expectation of future contact.
2. In general, people tend to be more willing to engage in socioemotional communication in text-based media (more self-disclosure, less superficial, higher communicational effectiveness)
3. People make more use of remaining cues/strategies: they are quite adaptive in creating new strategies.
What is the difference in how messages during night and day come across?
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