Summary: Emba: Operations Management
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Read the summary and the most important questions on EMBA: OPERATIONS MANAGEMENT
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1 OPERATIONS MANAGEMENT FUNDAMENTALS
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1.1.1 Introduction to Operations Management
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What is Operations Management (OM) goal?
OM's goal is to design, maintain, and improve the processes by which businesses produce and deliver good and services to customers. -
Why is OM also useful to personnel with managerial responsibilities?
Because it offers insight into improving small intra-departmental processes as well as large inter-departmental processes. -
It aims to optimize the use of resources and inputs to produce outputs.
Operations Management -
1.1.2 The Process Flow Diagram
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True or False. Does inventory include inputs yet to be processed, or outputs that have exited the process?
False -
The total number of flow units in the production line at any one time is called
Inventory -
The ________ is the number of flow units that complete the process within a specified time span.
Flow Rate -
True or False. Flow time is not equal to flow rate.
True -
1.1.3 Bottlenecks, Wait Times, and Process Capacity
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How to spot a bottleneck task?
The number of customers in thequeue increases -
True or False. The capacity of any process is defined by its weakest link.
True -
1.1.4 Process Structures: Job Shops to Assembly Line Flows
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True or False. One drawback of batch processing is that wait times for products and services can be longer.
True
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