Managing conflict and negotiation - the negotiation process
3 important questions on Managing conflict and negotiation - the negotiation process
Negotiation is a process in which two
or more parties make offers, counteroffers, and
concessions in order to reach an agreement. Explain what a distributive negotiation is
Any gain to one party is offset by an equivalent loss to the other party
alternative dispute resolution is when
Involving a third party in a negotiation to overcome a stalemate between the parties. There is 3 types of alternative dispute resolutions. Explain conciliation
A third party builds a positive relationship between the parties and directs them toward a satisfactory settlement
alternative dispute resolution is when
Involving a third party in a negotiation to overcome a stalemate between the parties. There is 3 types of alternative dispute resolutions. Explain mediation
An impartial third party (the mediator) facilitates a discussion using persuasion and logic, suggesting alternatives, and establishing each side’s priorities
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