Diversity and Cross-Cultural Adjustments - Developing global leaders
4 important questions on Diversity and Cross-Cultural Adjustments - Developing global leaders
How are global leaders developed?
What is cultural intelligence (CQ)?
CQ is composed of four dimensions
Cognitive: knowing different aspects of different cultures
Metacognitive: consciously using your cultural knowledge
Motivational:
Behavioural:
What is cultural retooling?
Phase 1. Deep conflict- feeling illegitimate and awkward.
Phase 2. Ambivalence - adjusting and not feeling as negative about the behaviour.
Phase 3. Authenticity - naturally engaging in the new behaviour consistent with the new culture.
Individuals vary in their trajectories across these phases.
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What are the four cross-cultural adjustment strategies?
Separation: sticking with the old.
Marginalisation: rejecting the old and the new.
Integration: keeping the old, while adopting the new.
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