What are the key factors that may cause misunderstanding in intercultural communication? - Chapter summary
3 important questions on What are the key factors that may cause misunderstanding in intercultural communication? - Chapter summary
What are sources of misunderstanding in intercultural communication?
- inadequate linguistic proficiency
- pragmatic mismatch
- clash of styles
- mismatch in schemas and cultural stereotypes
- mismatch in contextualisation cues and framing
Why are some sources such as pragmatic mismatch and inadequate linguistic proficiency likely to occur in intercultural communication?
Not because of the nature of intercultural communication per se, but because the participants in intercultural communication are very often second language speakers or lingua franca users of the language of communication.
What is the challenge for intercultural communication?
When things go wrong in communicating with people from different cultural and ethnic groups, it is minority groups or non-native speakers who tend to get the blame even if misunderstandings are not always intercultural.
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