Food and beverage operations and management - Service operations management
4 important questions on Food and beverage operations and management - Service operations management
What are the 2 dimensions of the system approaches of to the management of food and beverage operations?
2. The management of the operating systems within food and beverage operations.
What are the 4 systems operating within in a food service operation?
2. The system for beverage provision
3. The system for delivery: the service sequence.
4. The system for customer experience management: the customer process.
What is the customer process?
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What does the service sequence consist of?
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