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Summary Grab Bag Activity- EM

Course
- Grab Bag Activity
- Meredith Palomo
- 2015 - 2016
- none
- iGLOO
66 Flashcards & Notes
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A snapshot of the summary - Grab Bag Activity- EM

  • 1 GOA Introduction/Navigating in iGLOO

  • Which button would you use to initialize booking a new call?
    Create Conference
  • Which browser would you use to get the best results from iGLOO?
    Chrome
  • What does the acronym GOA stand for?
    Global Operator Assisted
  • True/False A benefit of GOA is regionally specific processing.
    False
  • The ____________ and ___________ section of PGiKNOW will replace weekly acknowledgement e-mails.
    PGiKNOW Updates, Team Site
  • A PGi individual that schedules and coordinates the entire Event Call flow when applicable, to include rehearsals, custom script development etc.
    Event Manager
  • A phone accessible recording of a conference call that is available after conference conclusion. Parties call a designated number and enter a code to listen to the recorded conference.
    Call In Audio Replay
  • The email sent to conference organizers, confirming their call is booked and contains instructional information for joining the conference is called...
    Event Conference Details
  • The customer contact who schedules the conference
    Conference Organizer
  • All individuals who have a speaking roll on the Event Conference
    Conference Presenters
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