Study material generic cover image

Summary Human Resource Management

- Robert N Lussier, et al
ISBN-13 9781544331317
197 Flashcards & Notes
Scroll down to see the PDF preview!
  • This summary
  • +380.000 other summaries
  • A unique study tool
  • A rehearsal system for this summary
  • Studycoaching with videos
Remember faster, study better. Scientifically proven.
Trustpilot Logo

A snapshot of the summary - Human Resource Management Author: Robert N Lussier, John R Hendon ISBN: 9781544331317

  • 1 The new Human Resource Management Process

  • How do you call the failure of an employee to report to the workplace as scheduled?
    Absenteeism
  • How do you call the analytical and quantitative skills-including in-depth knowledge of how the business works and its budgeting and strategic-planning processes-that are necessary for a manager to understand and contribute to the profitability of the organisation?
    Business skills
  • How do you call the ability to evaluate a situation, identify alternatives, select a reasonable option, and make a decision to implement a solution to a problem?
    Conceptual and design skills
  • How do you call a division or department that brings in no revenue of profit for the organization-running this function only costs the organisation money?
    Cost center
  • How do you call a function of how many organisational resources we used in getting the job done?
    Efficiency
  • How do you call the ability to put yourself in another person's place-to understand not only what that person is saying but why the individual is communicating that information to you?
    Empathy
  • How do you call a combination of job satisfaction, ability, and a willingness to perform for the organisation at a high level and over an extended period?
    Employee engagement
  • How do you call the ability to understand, communicate, and work well with individuals and groups through developing effective relationships?
    Interpersonal skills
  • How do you call Workers who “use their head more than their hands” and who gather and interpret information to improve a product or process for their organisations?
    Knowledge workers
  • How do you call the individuals who create, manage, and maintain the people and organisational processes that create whatever it is that the business sells?
    Line managers
Read the full summary
This summary. +380.000 other summaries. A unique study tool. A rehearsal system for this summary. Studycoaching with videos.