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Summary Human Resource Management

- Robert N Lussier, et al
ISBN-13 9781544331317
197 Flashcards & Notes
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A snapshot of the summary - Human Resource Management Author: Robert N Lussier, John R Hendon ISBN: 9781544331317

  • 1 The new Human Resource Management Process

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  • How do you call the failure of an employee to report to the workplace as scheduled?
  • How do you call the analytical and quantitative skills-including in-depth knowledge of how the business works and its budgeting and strategic-planning processes-that are necessary for a manager to understand and contribute to the profitability of the organisation?
    Business skills
  • How do you call the ability to evaluate a situation, identify alternatives, select a reasonable option, and make a decision to implement a solution to a problem?
    Conceptual and design skills
  • How do you call a division or department that brings in no revenue of profit for the organization-running this function only costs the organisation money?
    Cost center
  • How do you call a function of how many organisational resources we used in getting the job done?
  • How do you call the ability to put yourself in another person's place-to understand not only what that person is saying but why the individual is communicating that information to you?
  • How do you call a combination of job satisfaction, ability, and a willingness to perform for the organisation at a high level and over an extended period?
    Employee engagement
  • How do you call the ability to understand, communicate, and work well with individuals and groups through developing effective relationships?
    Interpersonal skills
  • How do you call Workers who “use their head more than their hands” and who gather and interpret information to improve a product or process for their organisations?
    Knowledge workers
  • How do you call the individuals who create, manage, and maintain the people and organisational processes that create whatever it is that the business sells?
    Line managers

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