Performance management and appraisal
21 important questions on Performance management and appraisal
What are the differences between performance management and performance appraisel?
- Performance management is a one time process and appraisal is an ongoing process
How do we call the process of identifying, measuring, managing, and developing the performance of the human resources in an organisation?
What are the three purposes of performance appraisals?
- Communication (Informing)
- Decision making (evaluating)
- Motivation (Engaging)
- Higher grades + faster learning
- Never study anything twice
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How do you call a measure of the goals achieved through a work process?
What are the three options for what to evaluate during a performance appraisal?
- Trait appraisals
- Behavioural appraisals
- Results appraisals
What are the six commonly used performance measurement methods and forms?
- Ranking method
- Graphic Rating scales form
- BARS form
- Narrative method or form
- MBO method
- Critical incidents method
How do you call a performance appraisal method in which a manager keeps a written record of the positive and negative performance of employees throughout the performance period?
How do you call a process in which managers and employees jointly set objectives for the employees, periodically evaluate performance, and reward employees according to the results?
How do you call a method in which the manager is required to write a statement about the employee's performance?
How do you call a performance appraisal checklist form on which a manager simply rates performance on a continuum such as excellent, good, average, fair, and poor?
How do you call a performance appraisal that provides a description of each assessment along a continuum?
What are the six different options to choose as rater or evaluator
- Supervisor
- Peers
- Subordinates
- Self
- Customers
- 360-degree evaluations
How do you call an evaluation that analyzes individuals' performance from all sides-from their supervisor's viewpoint, from their subordinates' viewpoint, from their customers (if applicable), from their peers, and from their own self-evaluation?
What are the nine common problems with performance appraisals?
- Bias
- Stereotyping
- Halo error
- Distributional errors
- Similarity error
- Proximity error
- Recency error
- Contrast error
- Attribution error
What are the six ways to avoid problems?
- Develop accurate performance measures
- Use multiple criteria
- Minimize the use of trait-based evaluations
- Use the OUCH and Blanchard tests
- Train your evaluators
- Use multiple raters
How do you call a personality-based tendency, either toward or against something?
How do you call mentally classifying a person into an affinity group and then identifying the person as having the same assumed characteristics as the group?
What are the five steps of preparing for an evaluative performance appraisal interview?
- Make an appointment
- Have the employee perform a selfassessment
- Assess the employee's performance
- Identify strengths and areas for improvement
- Predict the employee's reactions and plan how to handle them
What are the four steps for conducting the evaluative performance appraisal interview?
- Open the interview
- Go over the assessment form
- Agree on strengths and areas for improvement
- Conclude the interview
What are the three steps for preparing for the development performance appraisal interview?
- Make an appointment
- Have the employee develop objectives and plans for improving performance
- Develop objectives and plans for improving performance
What are the five steps for conducting the developmental performance appraisal interview?
- Open the interview
- Agree on objectives
- Develop plans for meeting the objectives
- Make a follow-up appointment
- Conclude the interview
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