Spinning Top Model
10 important questions on Spinning Top Model
Element of the Spinning Top Model
1. Mission
2. Critical Succes Factors
3. Goals
4. Objectives (doelstellingen)
5. Nature of process and structure
6. Management style
7. Culture
What the purpose of the STM?
What causes direction changes within typologies?
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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Balanced Business Scorecards
General framework that assist in defining the critical succesfactors and goals.
1. Financial Perspective: financial result and forecast of activities undertaken
2. Customer Perspective: satisfaction of customers
3. Internal Business Process: development of the internal organization
4. Learning and Growth Perspective: activities for innovation and improvement
Cost leadership strategy
Product oriented structure
Market or customer oriented structure
Standardized cost center
The efficiency and conversion process is the most important focus for the management process.
Information: information on costs compared to output
Independent cost (or expense) center
This center provides products/services where there is no clear relationship between the input and output. The output is difficult to determine.
Information: Actual costs versus budget
Phase B: Ontological vs Substantialistic Culture
-> Information: systematically controlled and often department-oriented.
• Substantialistic culture (negative): people are more concerned with departmental goals than the organization’s overall goals (= suboptimization). Political games are at the order of the day and any proposed changes are negatively experienced.
-> Information: department-oriented with tailored information, with political
executives using the information for their own purpose.
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The question on the page originate from the summary of the following study material:
- A unique study and practice tool
- Never study anything twice again
- Get the grades you hope for
- 100% sure, 100% understanding
