On improvement approaches
5 important questions on On improvement approaches
What are general descriptions of the improvement approaches?
- TQM and lean: general management practice or philosophy
- Six Sigma: meta-routine for improving processes
- BPR: a fundamental rethinking and redesign of operating processes and organizational structure
What are the focuses and the kind of changes of the improvement approaches?
- lean, TQM and Six SIgma: focus on incremental, continous improvement
- BPR: radical change approach
- TQM, BPR and lean: both anticipatory and reactive (BPR bit more reactive)
- Six sigma: hard to say
- All: planned change approach
What to change with the improvement approaches?
- TQM: quality (but many definitions on quality)
- Lean: minimum costs, no waste
- BPR: reduce costs and lead times, focus on processes
- Six SIgma: reduce variation (focus on how to change)
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Diagnosing external environmental change conditions with the improvement approaches?
- TQM: not explicity paid attention to (however it is contingency factor)
- BPR: often initiated by strong economic and technical factors
- Six Sigma: only reflected in taking into account customer requirements
- Lean: depends on UoA; lean implementation should fit with stability of demand and production environment
Diagnosing the scope change context with the improvement approaches?
- TQM: no pre-determines
- BPR: naturally very large
- Six Sigma: problem/project definition important
- Lean: focus on cultural and operational problems
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