A generic software system that is driven by explicit process designs to enact and manage operational business processes.

BPMS is om prossen uit te voeren en te managen. Dit gaat om algemene processen. Die configureer je dan om daar bepaalde processen in te stoppen.

•Organize around outcomes, nottasks.
•Have those who use the outcomes of the process perform theprocess.
•Subsume information-processing work into the real work that produces  theinformation.
•Treat geographically dispersed resources as though they were  centralized..
•Link parallel activities instead of integrating theirresults.
•Put the decision points where the work is performed, and build controls  into theprocess.
•Capture information once, at thesource.

•Novel vs established
•Radical vs incremental
•Broad (cross-functional) vsnarrow
•IT-led vs IT-enabled
•Mechanistic vsholistic
•Top-down vsbottom-up
•Inspiration vs methodology