Getting it done; Funding and Governance of Information Systems
14 important questions on Getting it done; Funding and Governance of Information Systems
What are the principal aspects of IT governance?
What is IT risk governance?
What is IT value governance?
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What are IT risk categories?
- IT competence risk; knowledge of IT by the top management
- Infratstructure risk; board must know the weaknesses and risks of the infrastructure
- IT project risk; guiding framework for it projects. Portfolio management for IT projects
- Business continuity risk; Risk of critical business functions and a plan in which the organization can act on disasters
- Information risk; privacy and security for the use of organizational, partner and customer data
What is the steering committee?
What is the chargeback approach?
What is the allocation approach?
Creates more predicable department expenses
What is the overhead approach?
What are the limitations of an business case?
- Based on assumptions and speculations
- uncerntentainy about the outcome
- Soft benefits are hardly proven financial
How can you overcome the limitations of a business case?
facts, cots and benefits
faith; project rationale based on beliefs about market trends, expectations from customers, strategy
fear; need to engage in projects to keep form falling behind the competition
What are the six steps of a good business case?
- Define business drivers and investments objectives
- Identify benefits, measures and owners; Identify al the potential benefits to al stakeholders if the project is successfully implemented. Explain how the will be measured and who will own them
- Structure the benefits (use the degree of explicitness and type of business change grid)
- Identify organizational changes; doing new things, doing things better of stop doing things
- Determine the value of each benefit; Financial, quantificable (number), measurable or observable.
- Identify costs and risks
What are IT project risks?
- Project size; the estimated monetary investment, focus on relative size
- Experience with technology; the degree of experience a firm has with technology, new and unproven technologies carries more risk
- Organizational change; more change is more risk
What are the Risks of outsourcing?
- Paradox; outsourcing does not guarantee performance; managerial involvement is still necessary
- Dark side of partnerships; each partner has responsibility to shareholders to maximize its own performance; can make decisions that are poor for you
- Changing requirements; business and technological changes will have an effect on IS needs
- Hidden coordination costs; many necessary and costly coordination efforts between the firm and the provider
- Deceptive role of is; Firms underestimate the role that IS play as an enabler of business success
What are optimal outsourcing decisions based on?
- Understand the current and future role of IS in the firm
- Make selective decisions by different providers
- Maintain a core group of IS specialist
- Maintain a strong CIO function
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