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Summary: Intercultural Sensitivity : From Denial To Intercultural Comptence | 9789023245476 | C Nunez, et al
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Read the summary and the most important questions on Intercultural sensitivity : from denial to intercultural comptence | 9789023245476 | C. Nunez, R. Nunez Mahdi, L. Popma ; [ill. Carlos Nunez ... et al.].
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1 Cultural Awareness
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"Collective" mental programming
group/subculture we belong tocontinent, country, hobby, gender, social class -
2 Hall's Model of Cultural Differences
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6 Key Concepts for more effective intercultural communication
1. High Low Context Communication2. Monochronic & Polychronic Time3. Personal Space4. Fast & Slow Messages5. Fast and Slow Information Flow6. Action Chains -
2.1 High & Low Context
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In Low Context communication, message ...
- verbalised explicitly- clearly structured, in separate compartments "Compartmentalising"- direct- more literal- less emphasis on non verbal communication- starts with main point and then moves on to details -
In High Context communication message is...
- part of the person, not always verbalized explicitly- flows freely- indirect- is coded that you interpret it metaphorically- starts with context, circling towards main point -
2.6 Action Chains
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Steps of Action Chains
- everything we do has establish action chaine.g Enrol for study, make appointment- technical or so generally accepted that we are unaware -
3 Kluckhohn's Model of Basic Assumptions
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3.2 Past, Present, Future Orientation
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Present Oriented Cultures
- plans are made for short term-dont dwell too long for events in the past- living for the moment -
3.3 Task or Relation Orientation
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How Managers motivate staff in doing culture?
- promotion, personal growth opportunities, raise in salary, more responsibilities, extra vacations -
Beeing Cultures (Relation)
- relationship oriented- work to live- Indonesia, Caribbean, Turkey, Morocco- people, events, ideas flow spontaneously -
How Managers motivate staff in being cultures?
- motivated by enjoyment of being with friendly colleagues- being caring and considerate -
3.4 Individualism & Collectivism
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Collective societies children learn..
- to be we oriented- enjoy asking each other for help- individual = egoist
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