Employee Motivation and Team Building
18 important questions on Employee Motivation and Team Building
What are the 4 types of payment systems?
2. Time rates: Paid for how long you work, common in retail, higher quality, less security
3. Salary: flexible, open to change, no incentives
4. Fringe benefits: e.g. company cars, discounts, etc.
What are the 4 types of incentive schemes?
2. PRP (performance-related pay): - doesn't promote teamwork, - may cause conflict between employee and manager on how big the reward should be
3. Profit sharing: Distributing part of the profit over employees, + promotes working together
4. Share ownership: Shares given to employees, + incentives for executives
What is Taylor's theory of scientific management?
2. Skills of the employees should be matched to the task
3. Workers should be supervised and controlled
4. Efficient production (eliminate waste)
5. Financial rewards for efficiently working employees
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What are the problems with Taylor's Theory of Scientific Management?
2. Treats workers as machines
3. Ignores personal and social needs of individuals
4. Reduces quality of output as workers are incentivised to work as quickly as possible
What is Mayo's theory of human relations?
2. Need for managers to show interest in workers' opinions, values and effort
3. If managers actually communicate and show interest in employees, productivity actually increases
What is the Hawthorne effect?
What is Maslow's theory of the hierarchy of needs?
1. Needs sufficient pay to fulfil psychological needs
2. Non-financial rewards such as recognition to boost self-esteem and developing skills
What are the problems with Maslow's theory?
2. Finding matching rewards for every employee is very time consuming
What are the levels in Maslow's pyramid of needs?
2. Safety needs (security and safety) --- Basic needs
3. Belongingness and love needs (friends, etc.) --- Psychological needs
4. Esteem needs (feeling accomplished) --- Psychological needs
5. Self-actualisation (achieving one's full potential) --- Self-fulfilment needs
What are the problems with Herzberg's two-factor theory?
2. Low-skilled jobs cannot be enriched and workers do not seek advancement or responsibility
What are McGregor's theory X and Y?
Y: Employees accept responsibility and work toward the goals of the organisation and personal goals. Like Mayo's theory.
McGregor: Y is the one to follow but everyone follows X
What are the 3 types of firms?
2. Type A (importance to short-term promotion, segmented concern, America)
3. Type Z (Combination of A and J)
What is Ouchi's theory Z?
What is the common misconception about negative reinforcement?
What is job enrichment?
What is job enlargement?
What is part-time work?
What are the (dis)advantages of telecommuting (working from home)?
- Isolation, distractions, managers have more difficulty monitoring the workers
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