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A snapshot of the summary - Introduction to Organisation Design
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IOD Intro
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what are the five core aspects of designing
- multiple models of possible futures with continuous refinement
- thrownness: not a blank state, designer dropped into conditions and has to work his way out of it
- collaboration: no one can know everything, against the heroic tale
- liquid crystal: iterations between leaving open and fixing
- legacy: being conscious of the effects one's actions
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What does the design process look like?
- search for goals: situation analysis and goal definition
- search for solutions: concept synthesis and concept analysis
- selection: evaluation and decision
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What are the five interrelated aspects of OD?
- goals and scope
- strategy
- structure
- coordination and control
- processes and people
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What are the four perspectives on design
- contingency/information sharing
- sociotechnical systems design
- lean management
- human centred job design
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contingency approach
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Which two questions does OD deal with?
- how to partition a big task into smaller sub-unit tasks
- how to coordinate these smaller sub-unit tasks so they fit together efficiently to realise the bigger task
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what is a closed system approach?an organisation is seen as a machine, predictable, with defined norms of behaviour from within the system, not adapting to the environment
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What is an open systems approach?Change is the center, and it is essential to sense contingencies in the environment and adaption to these changes is perceived as a necessity
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What are the main premises of Burton et al.?
- all five aspects of OD should be aligned in such a way that best fits with challenges in the environment
- all five aspects influence information processing in the organisation (stability of the environment)
- all five aspects of OD should be aligned in such a way that best fits with challenges in the environment
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what are the four main premises of Gailbraith's information processing perspective?
- an organisation uses information to coordinate and control its activities
- by processing information, the organisation sees what is happening, analyses problems and makes choices on what to do
- the more uncertain the organisational environment, the more information needs to be processed within the organisation, but the quicker the response is needed
- the five aspects can be used to taylor the way organisations can process information to environmental demands
- an organisation uses information to coordinate and control its activities
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Characteristics of predictable environment
- tasks are characterised by routine work
- little information sharing (long response time)
- tasks can be standardised
- hierarchical control
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The following topics are covered in this summary
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information, dynamic, deal
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time, products, production
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approach, relations, design
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group, social, task
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innovation, characteristics, strategy
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environment, number, states
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functional, information, characteristics
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activities, control, level
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time, reduce, lean
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task, job, control
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task, coordination, high
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regulation, characteristics, vera
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information, systems, units
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environment, organizations, developed
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change, management, control