3 good questions and answers: "The Implementing Organisation - Discretion"

What is the result of too much discretion (autonomy)?

The implementer makes choices outside its limits through
  • Ignorance (not-knowing)
  • Unwillingness (not-willing)
  • Incapacity
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What is the result of too much supervision?
Inefficient implementation, caused by increased paperwork and bureaucratization
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What happens in the discretion paradox?

Implementers want to decide for themselves what risk to take and how to handle. This can result in:
  • Striving for more autonomy
  • Striving for more rules
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