3 good questions and answers: "The Implementing Organisation - Discretion"

What is the result of too much discretion (autonomy)?

The implementer makes choices outside its limits through
  • Ignorance (not-knowing)
  • Unwillingness (not-willing)
  • Incapacity
What is the result of too much supervision?
Inefficient implementation, caused by increased paperwork and bureaucratization
What happens in the discretion paradox?

Implementers want to decide for themselves what risk to take and how to handle. This can result in:
  • Striving for more autonomy
  • Striving for more rules
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