Usability testing - Step-By-Step Approach to Usability Testing
6 important questions on Usability testing - Step-By-Step Approach to Usability Testing
Name the three steps of usability testing?
- Prepare usability test
- Conduct usability test sessions
- Communicate results and findings
What are the task associated with preparing a usability test?
- Create usability test plan
- Recruit usability test participants
- Write usability test script(s)
- Define usability test tasks
- Pilot usability test session
What are the task associated with conducting usability test sessions of usability testing?
- Prepare session
- Perform briefing with pre-session instructions
- Conduct pre-session interview
- Moderate session
- Conduct post-session interview
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What are the task associated with communicate results and findings of usability testing?
Analyze findings
Write usability test report
Sell findings (i.e., convince people)
Who's involved in a usability test and what is his taks?
- A usability test participant, who is performing representative tasks on the software product or a prototype of the software product.
- A moderator, a neutral person who conducts the usability test session.
- Note-taker.
- Observers.
What is imported with usability testing?
- Usability testing should be done under conditions which are as close as possible to those under which the software product will be used (setting up a mocking office or a living room).
- It should be possible to observe usability test sessions from a neighboring room so that stakeholders can observe the effect of the actual software product on real people.
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