Read the summary and the most important questions on Knowledge in Organisations

• Les 2 The social-constructivist discourse (practice-based perspective)

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• What is the importance of knowledge management?

  Now there is a knowledge society (after a industrial society), therefore there are: knowledge work, knowledge workers and knowledge intensive firms needed.

• What are the characteristics of the post-industrial society?

  -Service based economy
  -Knowledge and information intensity of economic and social life
  -Growing importance of theoretical knowledge in work

• What is a knowledge society?

  A society that is characterized by high levels of information and knowledge intensity and in which the key wealth generators are information/ knowledge intensive industries

• Von Nordenflycht’s taxonomy: 3 dimensions for KIFs (Knowledge intensive firms)

  1 Knowledge intensity of the work (extent to which complex knowledge is needed for creation of outputs)
  2 Capital intensity of the work (extent to which non-human assets e.g. Patents and factories are needed for the creation of output)
  3 Extent to which the workforce is professionalized (specialized knowledge+ institutionally regulated+ code of ethics)

• What are the two perspective of knowledge workers?

  1 Professional knowledge work perspective (=mainstream):
  A knowledge worker is someone whose work is primarily intellectual, creative and non-routine in nature, and which involves both the utilization and creation of abstract/ theoretical knowledge. (Bijvoorbeeld: consultants, IT, Lawyers, software designers, accountants, architect, scientists and engineers)
  
  2 ''All work is knowledge work'' perspective.
  A knowledge worker is '' anyone whose work involves the use of a reasonable amount of tacit and contextual and/or abstract conceptual knowledge'' (Bijvoorbeeld: zorgmedewerkers, fluitenmakers, constructiewerkers, copier engineers,  manual workers in sawmill)

• What is a practice? (definitions + 2 remarks)

  Practice refers to purposeful human activity. It assumes that activity includes both physical and cognitive elements, and that these elements are inseparable. Knowledge use and development is therefore regarded as a fundamental aspect of activity. 
  
  - Everyday actions are consequential 
  - Rejects dualism yet stresses rationality of mutual constitution.

• Lecture 1

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• What is the dialogical discourse?

  Knowledge= discipline. Deconstruction of totalizing knowledge claims, creation of multiple knowledges, never ending process of knowing and correcting (the self). Staat tussen practice-based (duality) en dissensus.

• What is the constructivist discourse?

  Knowledge= mind. Socially constructed, in the doing (practice), shared context, generation of understanding, coordinating mindful action of interdependent individuals with only partial knowledge. Staat tussen pratice-based (duality) en consensus.
  
  --> kennis zit in de werkplek, taken en context van mensen en wordt daar ontwikkeld
  --> Met practice word bedoel menselijke activiteit. Zowel de fysieke als cognitieve elementen en deze zijn niet te scheiden. Kennis gebruik en ontwikkeling is essentieel in deze activiteit.

• What is the critical discourse?

  Knowledge= power. Role of knowledge in organizational underclass: reformation of social order, domination and emancipation. Staat tussen objectivist (dualism) en dissensus.

• What is the Neo-functionalist discourse?

  Knowledge= asset. Objective, measurable, it can be acquired, progressive enlightment, reduction of uncertainty, optimal allocation of resources. Tussen objectivist (dualism) en consensus.