The Neo-functionalist perspective. What is knowledge, management and knowledge management? Why is km important and for whom?
18 important questions on The Neo-functionalist perspective. What is knowledge, management and knowledge management? Why is km important and for whom?
What are the assumptions about knowledge that underlie knowledge management that fits or uses a neo-functionalist discourse?
-Epistemology of possession; you either have knowledge or you do not.
What are the assumptions of dualism?
-The world is constructed in terms of binaries or mutually exclusive opposites (true/false, either/or).
-Therefore: Neo-functionalists favour classification, taxonomies and contingency theory.
-Paradoxes or contradictions are an indication that models, taxonomies and contingency models need further refinement.
What is the Neo-functionalist perspective on KM? (7 statements)
-Knowledge contributes to progression, perfection, omniscience; it contributes to the organization's success
-Knowledge as an important asset for organizations
-knowledge needs to managed to realize its competitive advantage
-managing knowledge includes the codification of knowledge
-Aim to achieve an optimal allocation of resources and to improve organizational efficiency, effectiveness and competitiveness
-Focus on codification of all organizational knowledge and the optimization of knowledge processes
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What is the neo-functionalist discourse and the managing the tacit contradiction?
2 When attempting to manage it, the advantages of tacit knowledge for a firm's competitive advantage are lost.
What are the core assumptions of the knowledge based theory of the firm? (dominant theory within the objectivist perspective, Grant & Spender)
-knowledge as a valuable, rare, inimitable and non-substitutable organizational asset
-Grant: knowledge is needed for the production of goods and services, and this knowledge resides in the individual
-The firm provides an effective mechanism for creating, acquiring, storing, applying, sharing and integrating knowledge between individuals
-The interests of workers, managers and owners are alike, compatible, and not contradictory in order to achieve this goal
Alvesson and Karreman: critique of knowledge management concept. These men think KM is strange. What is in their paper?
2 Question the manageability of knowledge
In doing so Alvesson and Karreman essentially critique the Neo-functionalist perspective on knowledge management. Problems with the term knowledgemanagement:
3 Concept of knowledge: incosistent, vague, broad, two-faced and unreliable
4 Concept of 'management': either treated as self-evident and unproblematic OR it is black-boxed and not explicated.
5 Because of 1 and 2 the management of knowledge is not really possible. The concept is oxymoronic and misleading.
How does Hislop define knowledge management?
Knowledge management is an umbrella term which refers to
any deliberate efforts to manage the knowledge of an organization’s workforce, which can be achieved via a wide range of methods including directly, through the use ofparticular types of ICT, or more
indirectly through the management of social processes, the structuring of organizations in particular ways or via the use of particular culture and people management practices.
How can knowledge be managed according to the neo-functionalist discourse?
-Role of ICT
-HRM approaches
What are the management functions regarding knowledge? (3)
It should:
1 Decide which knowledge is strategically relevant and set goals for KM to realize a knowledge-based competitive advantage (strategic KM)
2 Design organizational conditions to generate knowledge defined under 1 (Tactical KM)--> infrastructural/ design KM
3 Select and implement the tools and measures developed under 2 in specific situations (Operational KM)-->regulation
What are factors that influence the knowledge management approach?
2 Nature of business environment: the knowledge management strategy should fit the organizational environment.
3 Basic organizational features: organizational characteristics result in opportunities and challenges related to knowledge processes and resources
What are the epistemological assumptions? (3)
- Optimism that knowledge is explicit or can be made explicit
- Conduit model of knowledge sharing
How can HRM facilitate knowledge management?
2 Create organizational commitment and loyalty which supports organizational knowledge management activities
--> indirect attempts to influence knowledge management by creating positive conditions for successful knowledge processes
What HRM practices do not have affect on KM?
-Reward and performance appraisal
What HRM practices do have affect on KM?
- Coaching and mentoring (positive)
What are social conditions for knowledge processes?
2 Leadership
3 Organizational culture
What is meant with social capital?
What dimensions should be the social conditions for knowledge processes?
2 Relational dimensions (shared norms)
3 Cognitive dimensions (shared worldview)
How to sum up KM in the Neo-functionalist discourse? (4 assumptions)
- Focused on the management of knowledge processes
- Contingency approach, i.e. finding the best fit between characteristics of the organization, its environment and strategy on the one hand, and its knowledge related ambitions on the other
- KM consists of strategic, tactical and operational management activities
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