Information and communication Management - Technology - Folios
10 important questions on Information and communication Management - Technology - Folios
What can be found in a Guest Folio?
- Phone number
- Guest name
- Loyalty program
- Address
- Room number
- Transactions
- connections
- total charge
What is Room/Rate Assignment?
What files does the F&B department use?
- Reservations and Tables
- Inventory (Perpetual or Periodic)
- Orders
- Table Status
- Billing
- SOPs
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What Files do the Sales & Banqueting department use?
- Function Room Status
- Sales Funnel to predict sales for the year
- Revenue/ Yield Management
- Group Guest Rooms Sales
- Functions Room Sales (trace File, Account File, Master Card File)
- Sales Performance Reports
What are Trace Files used for?
- Used to follow up on accounts
- Usually at the end of the day
For who are Master Card Files created?
What are the 3 Modules involved in Accounting/Finance Management?
- Accounts Payable
- Accounts Receivable
- Payroll information/Accounting
What does the Accounts Payable Module entail?
- Posts vendor invoices
- monitors vendor payment discount periods
- determines amounts due
- generates checks for payments
What does the Accounts Receivable Module entail?
- Maintains accounts balances
- processes billings
- monitors collection activities
- monitors aging of accounts receivable
- generates an audit report of A/R transactions
Why is Pre-printing the folios a benefit?
- Speeds up the check-out process
- Minimizes guest discrepancies
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