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Summary: Les 4 Bpim
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Read the summary and the most important questions on Les 4 BPIM
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1 Quality
This is a preview. There are 14 more flashcards available for chapter 1
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What does PCDA stands for?
Plan, DO, Act, Check -
What is the relation between the six sigma and PDCA
The Six Sigma provides the framework to apply during the "DO" phase of PDCA to ensure that process improvement goals are achieved. -
Why is the Plan-do-Check-Act so important?
Because this cycle is the foundation for sustainable improvement within a company -
Is six sigma another quality tool?
- Yes! if we consider quality of all processes acrooss the whole value chain of the company
- Yess! If we are speaking of quality in terms of what our customers require
- No! if by quality we mean only manufacturing quality.
- Yes! if we consider quality of all processes acrooss the whole value chain of the company
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What are the tools to define a clearly Goal?
Tools- Voice of the customer
- Problem definition tree
- SIPOC
- Project charter
- Change management
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What are the steps to measure the goal?
- Map the present process
- Determine primary metric and define it
- Develop a measurement plan
- Collect data
- Determine baseline process capability
- Map the present process
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What are the steps of the analyze phase?
Identify potential causes
reduce variables for measuring
identify root causes
test hypothesis to confirm root causes -
What are the steps of the control phase?
Implement permanent control methods
Track improved long term performance
Confirm process capability
Standardize control plan
clous out project -
What is the essence of the control phase?
The C phase is to ensure that there is no falling back from the improvements that has been attained/observed and that the changes you helped to make become an integram part of the way your organization operates. -
WHoe are the actors? and what are their rolles?
Problem owner = Central actor
Their rol is to determine the perspective of the analysis, Influence what to change and they can make changes as well
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