Summary: Management Information Systems | 9780133050776 | laudon

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  • 1 information systems in global business today

    This is a preview. There are 8 more flashcards available for chapter 1
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  • what are the three changes in management?

    1. adoption of online collaboration software
    2. business intelligence applications (data analytics)
    3. virtual meeting 
  • what are the three changes in prganizations

    1. social business (facebook/twitter)
    2. telework gains momentum in the workplace (connection between departments/work home)
    3. co-creation of business value (customer,producer,seller connected)
  • what are space shifting and time shifting?

    space - wherever the work in the world is best accomplished physically
    time - not bound to a 9 to 5 mentaility but 24h
  • describe the interdependence between organizations and information systems

    business strategic obectives     !                                    Hardware
    business processes                    !       software              data management
                                                        !                                    telecommunications
               (business firm)                                  (information system)
  • name the levels in a firm

    1. senior management - makes lon-range strategic decisions

    2. middle management - carriers out those programs and plans
    - knowledge workers - engineers/ scientists / architects

    3. operational management - monitoring
    - production and service workers
    -data workers - secretaries
  • what are complementary assets?

    assets required to create value from a primary investment

    ex. cars - roads, gas stations

    these investmnets are called organizational and management capital
  • name the three complementary assets and give examples

    1. organizational assets 
    -appropriate business model
    - efficient business processes
    -supportive firm culture

    2. managerial assets
    - incentive for management innovation
    - teamwork and colleborative work environment
    - training programs

    3. social assets
    - internet and telecommunications infrastructure
    - IT education programs
    - laws and regulations 
  • what are the two contemporary approaches to information systems

    technical approach
    - management science
    - computer science
    - operational research

    behavioral approach
    - sociology
    - economics
    - psychology
  • 2 business processes and information systems

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  • explain the time/space collaboration and social tool matrix

                                     same time                            different time

    same place              face to face interactions     continuous taskshared table/room                project management

    different place         remote interaction               communication+coordinationvideo conference                 email
  • name jobs in the information system department

    CIO - chief information officer
    CSO - chief security officer
    CPO - chief privacy officer
    CKO - chief knowledge officer
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