Read the summary and the most important questions on MGMT Principles of Management | 9781337407472 | Chuck Williams

• 1 Management

• 1.2 Management functions

• Which managerial functions does a manager need to perform?

  Planning, organizing, coordinating, commanding, and controlling

• 1.3.1 Top managers

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• What are the three major responsibilities of top managers?

  - Creating context
  - Develop employee commitment
  - Monitoring their business environments

• 1.3.2 Middle managers

• What are middle managers?

  Responsible for setting objectives consistent with top management's goals and for planning and implementing subunit strategies for achieving these objectives.

• What are middle managers responsible for?

  - Responsible for setting objectives consistent
  - Responsible for planning and allocating resources to meet objectives.
  - Responsible for monitoring and managing the performance of the subunits and individual managers.
  - Responsible for implementing changes or strategies implemented by topmanagers.

• 1.3.3 First-Line managers

• What are first-line managers?

  Responsible for training and supervising the performance of non managerial employees who are directly responsible for producing the company's products or services.

• What do first-line managers do?

  They encourage, monitor and reward the performance of their workers. Are responsible for teaching entry-level employees how to do their jobs and make detailed schedules.

• 1.3.4 Team Leaders

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• What do Team leaders do?

  They help their team member plan and schedule work, learn to solve problems, and work efficiently with each other.
  Team leaders are responsible for managing external relationships

• 1.4 Managerial roles

• Which three major roles does a manager fulfill?

  1. Interpersonal
  2. Informational
  3. Decisional

• 1.4.1 interpersonal role

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• What is the figurehead role?

  The interpersonal role managers play when they perform ceremonial duties

• What is the leader role?

  The interpersonal role managers play when they motivate and encourage workers to accomplish organizational objectives.