Manufacturing vs services - List key characteristics of manufacturing
3 important questions on Manufacturing vs services - List key characteristics of manufacturing
Manufacturing is a transistive verb:
To make into a product for suitable use
a: to make from raw materials by hand or machines
b: to produce according to an organized plan with division of labor
c: prefabricate a manufactured home
a: to make from raw materials by hand or machines
b: to produce according to an organized plan with division of labor
c: prefabricate a manufactured home
What is a service
A valuable action, deed, or effort performed to satisfy a need or to fulfill a demand
Are manufacturing and services tangible?
Manufacturing = tangible
- Physical, durable
- Can be inventoried
- Low customer contact
- long response time
- Capital intensive
- Quality easily measured
- Do not physically exist but are experienced
- Customer experience is unique
- Cannot be inventoried
- Produced at the same time as they are consumed
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