B - Intro The Organization in Five Parts
4 important questions on B - Intro The Organization in Five Parts
As the organization grows and adopts a more complex division of labour among its operators, the need for direct supervision increases.
- It becomes mandatory to have a full-time manager who sits at the:
- Strategic Apex.
As the organization is further elaborated, more managers are needed - not only managers of operators but also managers of managers.
- What happens then?
- A Middle-Line is created.
- A hierarchy authority between operating core and strategic apex.
As the process of elaboration continues, the organization may turn increasingly to standardization as a means of coordinating its work. The responsibility for much of this standardization falls on another group of people.
They perform administrative duties, but of a different nature.
- What are these people called?
- Analysts in the Technostructure.
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Finally, as it grows, the organization tends to add staff units of a different nature, not to effect standardization but to provide indirect services to itself, anything from a cafeteria or mailroom to a legal counsel or public relations department.
- What are these people of an organization called?
- The Support Staff.
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