Read the summary and the most important questions on Organizational Behavior: Managing People and Organizations | 9781305501393 | Ricky W. Griffin; Jean M. Phillips; Stanley M. Gully

• 3 individual differences

• 3.1 people in organizations

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• realistic job previews (RJPs)

  
  Involve the presentation of both positive and
  potentially negative information to job candidates

• 3.3 other important personality traits

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• tolerance for risk (or risk propensity)

  
  The degree to which a person is comfortable
  with risk and is willing to take chances and make risky decisions

• Explain the difference between type A and B personality

  
  Type-A: Impatient, competitive, ambitious, and uptight
  Type-B: More relaxed and easygoing and less overtly competitive
  
  
  Few people have extreme Type A or Type
  B personality profiles. Instead, people tend
  toward one type or the other. This is reflected by
  the overlap between the profiles shown here.  

• 3.4 intelligence

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• emotional intelligence (EI)

  
  An interpersonal capability that includes the ability to perceive and express emotions, to
  understand and use them, and to manage emotions in oneself and other people

• 4 individual values, perceptions, and reactions

• 4.1 attitudes in organizations

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• Explain the figure (attitude formation)

  
  -cognition: The knowledge a person presumes to have about something
  -affect: A person’s feeling toward something
  -intention: Component of an attitude that guides a person’s behavior
  
  
  Attitudes are generally formed around a
  sequence of cognition, affect, and behavioral
  intention. That is, we come to know something that we believe to be true (cognition). This
  knowledge triggers a feeling (affect).
  Cognition and affect then together influence
  how we intend to behave in the future.

• Explain Influences on Job Satisfaction and Influences on Job Satisfaction

  
  Reflects our attitudes and feelings about our job
  
  Job satisfaction is one of the most important job-related attitudes in organizations. It reflects both our attitudes and our feelings about our job. Job satisfaction is strongly influenced by our personality, values, other attitudes, and the work itself.

• 4.2 values and emotions in organizations

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• intrinsic work values

  
  Relate to the work itself

• intrapersonal value conflict

  
  Conflict between the instrumental value of
  ambition and the terminal value of happiness

• interpersonal value conflict

  
  Occurs when two different people hold conflicting values

• The figure illustrates how values differ around the world

  
  Values differ around the world. One useful
  way to understand differences in values is in
  terms of secular/rational values and survival/
  self-expression values. This figure illustrates how
  different regions of the world reflect these two
  sets of values.