Summary Organizational Behavior: Managing People and Organizations Book cover image

Summary Organizational Behavior: Managing People and Organizations

- Ricky W Griffin, et al
ISBN-10 130550139X ISBN-13 9781305501393
353 Flashcards & Notes
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A snapshot of the summary - Organizational Behavior: Managing People and Organizations Author: Ricky W Griffin Jean M Phillips Stanley M Gully ISBN: 9781305501393

  • 3 individual differences

  • 3.1 people in organizations


  • realistic job previews (RJPs)

    Involve the presentation of both positive and
    potentially negative information to job candidates
  • 3.3 other important personality traits


  • tolerance for risk (or risk propensity)

    The degree to which a person is comfortable
    with risk and is willing to take chances and make risky decisions
  • Explain the difference between type A and B personality

    Type-A: Impatient, competitive, ambitious, and uptight
    Type-B: More relaxed and easygoing and less overtly competitive


    Few people have extreme Type A or Type
    B personality profiles. Instead, people tend
    toward one type or the other. This is reflected by
    the overlap between the profiles shown here.  
  • 3.4 intelligence

  • emotional intelligence (EI)

    An interpersonal capability that includes the ability to perceive and express emotions, to
    understand and use them, and to manage emotions in oneself and other people
  • 4 individual values, perceptions, and reactions

  • 4.1 attitudes in organizations

  • Explain the figure (attitude formation)

    -cognition: The knowledge a person presumes to have about something
    -affect: A person’s feeling toward something
    -intention: Component of an attitude that guides a person’s behavior


    Attitudes are generally 
    formed around a
    sequence of cognition, affect, and behavioral
    intention. That is, we come to know something that we believe to be true (cognition). This
    knowledge triggers a feeling (affect).
    Cognition and affect then together influence
    how we intend to behave in the future.
  • Explain Influences on Job Satisfaction and Influences on Job Satisfaction

    Reflects our attitudes and feelings about our job

    Job satisfaction is one of the most important job-related attitudes in organizations. It reflects both our attitudes and our feelings about our job. Job satisfaction is strongly influenced by our personality, values, other attitudes, and the work itself.
  • 4.2 values and emotions in organizations

  • intrinsic work values

    Relate to the work itself

  • intrapersonal value conflict

    Conflict between the instrumental value of
    ambition and the terminal value of happiness

  • interpersonal value conflict

    Occurs when two different people hold conflicting values
  • The figure illustrates how values differ around the world

    Values differ around the world. One useful
    way to understand differences in values is in
    terms of secular/rational values and survival/
    self-expression values. This figure illustrates how
    different regions of the world reflect these two
    sets of values.
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