Read the summary and the most important questions on Organizational Behavior | 9781259921704 | Steven L. McShane; Mary Ann Young Von Glinow

• 1 introduction to the field of organizational behavior

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• What does it mean to be an 'open system'?

  • Depending on external factors 
    
  • Transforming input into output
  • Several subsystems 

• how do we call groups of people who work independently toward some purpose?

  organizations

• what are the key features of an organization?

  • they are collective entities who interact in an organized way
  • all members of an organization have a collective sense of purpose.

• Why do companies need 'human capital'?

  • Competitive advantage
    
  • Knowledge, creativity etc. 
  • Improves adaptivity 

  • Improves individual behaviour and performance

• how do we call economic, social and cultural connectivity with people in other parts of the world?

  globalization

• What are the consequences of diversity at the workplace?

  • More creativity
    
  • More representative of the society
  • Take longer to work together 

• what are the advantages and disadvantages of globalization?

  advantages; 
  

  • larger markets
  • lower costs
  • greater access to knowledge and innovation

  
  disadvantages;
  

  • doesn't benefit developing nations
  • increases work intensification
  • reduces job security
  • creates poor work-life balance in developed countries

• What are two different levels of diversity?

  • Surface level diversity (gender, ethnicity etc.)
  • Deep level diversity (beliefs, attitudes etc.) 
    

• how do we call the degree to which a person minimizes conflict between work and non-work demands?

  work-life balance.

• What are the benefits of remote work?

  • Better work-life integration
    
  • Higher productivity
  • Less stress