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Summary Organizational Behavior

- Steven L McShane, et al
ISBN-10 1259921700 ISBN-13 9781259921704
1134 Flashcards & Notes
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A snapshot of the summary - Organizational Behavior Author: Steven L McShane Mary Ann Young Von Glinow ISBN: 9781259921704

  • 1 introduction to the field of organizational behavior

  • What does it mean to be an 'open system'?
    • Depending on external factors 
    • Transforming input into output
    • Several subsystems 
  • how do we call groups of people who work independently toward some purpose?
  • what are the key features of an organization?
    • they are collective entities who interact in an organized way
    • all members of an organization have a collective sense of purpose.
  • Why do companies need 'human capital'?
    • Competitive advantage
    • Knowledge, creativity etc. 
    • Improves adaptivity 
    • Improves individual behaviour and performance
  • how do we call economic, social and cultural connectivity with people in other parts of the world?
  • What are the consequences of diversity at the workplace?
    • More creativity
    • More representative of the society
    • Take longer to work together 
  • what are the advantages and disadvantages of globalization?
    • larger markets
    • lower costs
    • greater access to knowledge and innovation

    • doesn't benefit developing nations
    • increases work intensification
    • reduces job security
    • creates poor work-life balance in developed countries
  • What are two different levels of diversity?
    • Surface level diversity (gender, ethnicity etc.)
    • Deep level diversity (beliefs, attitudes etc.) 
  • how do we call the degree to which a person minimizes conflict between work and non-work demands?
    work-life balance.
  • What are the benefits of remote work?
    • Better work-life integration
    • Higher productivity
    • Less stress
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