Managing groups and teams
9 important questions on Managing groups and teams
What is a group?
What are group dynamics?
What are challenges of teamwork for employees?
- Personality clashes
- frustration of ideas
- breakdown of trust
- reliance on less conscientious or less skilled members
- Higher grades + faster learning
- Never study anything twice
- 100% sure, 100% understanding
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What are challenges of teamwork for organizations?
- Employees becoming unproductive
- Social loafing (unconsciously trying less hard in a group)
- Personality clashes and dysfunctional activity
- Time-consuming practices
- Lack of shared identity and purpose
Through what four stages need a groupt to go, to become a high performance team according to Katzenbach and Smith?
- Pseudo-team (need to be a team, but not achieved as there is no focus on collective performance.
- potential team (try to improve performance, but need greater clarity on purpose, goals, approach to work and have not yet established collective accountability.
- real team (a small group with complementary skills and a common purpose)
- high-performance team (a deeper sense of purpose, more ambitious performance goals, more complete approaches, fuller mutual accountability, and interchangeable as well as complementary skills)
What are the two key factors for a fully mature team according to Tuckman?
Through which five stages need teams to go, according to Tuckman's model?
- Forming (orientation stage, looking to ground rules and a leader)
- Storming (differences between personal and group goals are revealed)
- Norming (group norms and values emerge)
- Performing (the group is focused on problem-solving and tasks)
- Adjourning (team members leave or the task is done, mourning the death of the group)
What are the eight characteristics of groupthink (Janis)?
2. Construction of rationales to avoid warnings and negative feedback
3. Belief in the inherent morality of their group
4. Stereotyped view of the enemy
5. Pressure on opponents
6. Self-censorship
7. Illusion of unanimity (consensus)
8. Tendency to become mindguards
What are the nine elements Janis suggests to overcome groupthink?
- Critical evaluation
- impartial stance
- evaluation groups
- discussing with outsiders
- outside experts to question decisions
- devil's advocate
- rivals' reactions
- dividing in two groups and returning to discuss different perspectives
- 'Second chance' meetings to express remaining doubts
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