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Summary Organizational Behaviour

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A snapshot of the summary - Organizational Behaviour

  • Workshop 1: Stereotypes, Prejudice and Discrimination

    This is a preview. There are 3 more flashcards available for chapter 16/09/2015
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  • What factors are needed for stereotype threats to have a negative effect on the performance of someone? (5 bullet points) 
    • A negative stereotype of group must exist 
    • The stereotype must be relevant to the situation 
    • The testing domain must be difficult enough for there to poor performance which could be perceived as stereotype confirming 
    • It is most harmful to the people identifying with the domain and consider it important to their self-worth
    •  Stereotype must be prevalent and widely known 
  • Groups and Teams (L7)

    This is a preview. There are 13 more flashcards available for chapter 20/10/2015
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  • What are formal groups? 
    "Is defined by the organisation’s structure with designated work assignments establishing tasks"
  • What are Command groups? (command groups fall under formal groups) 
    when the members of the group are led by the same leader 
  • Lecture 3: Diversity in organizations

    This is a preview. There are 7 more flashcards available for chapter 18/09/2017
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  • Which aspects do we take into consideration when evaluating people?
    - Intellectual ability (measured in IQ tests)
  • What are the 3 extensions of IQ?
    - Emotional intelligence
    - Cultural intelligence (how well can you adjust to a culture)
    - Complex problem-solving
  • What is informational diversity?
    Underlying, less visible attributes e.g. educational background, skills, work experience, working styles.
  • What is social diversity?
    Mainly visible, easily detectable differences e.g. demographic diversity.
  • What are the 4 methods of shaping behaviour?
    - Positive reinforcement (providing a reward for desired behaviour (learning))
    - Negative reinforcement (removing an unpleasant consequence when the desired behaviour occurs (learning))
    - Punishment (Applying an undesirable condition to eliminate an undesirable behaviour (unlearning))
    - Extinction (withholding...
  • Workshop 1 - Stereotypes, prejudice and discrimination

    This is a preview. There are 31 more flashcards available for chapter 19/09/2017
    Show more cards here

  • What is a heuristic value?
    An internal voice/dialogue that provides information. e.g. if someone says I like leprechauns, you think he's from Ireland"
  • When do we fall into automated brain processes?
    When we lack time or energy to make deliberate or controlled judgements. For example wen we are:
    - Pressed for time
    - Preoccupied
    - Tired
    - Emotionally aroused.

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