Managing Conflict, Power, and Politics
9 important questions on Managing Conflict, Power, and Politics
How do you call the clash that occurs when the goal-directed behaviour of one group blocks or thwarts the goals of another?
What are the four organizational stakeholders that al have different goals which in some areas have an area of goal agreement and at other areas of goal disagreement?
- Management
- Employees
- Unions
- Other stakeholders
What are the five stages of Pondy's model of organizational conflict?
- Latent conflict
- Perceived conflict
- Felt conflict
- Manifest conflict
- Conflict aftermath
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What are the five sources of conflict according to Pondy's model of organizational conflict?
- Interdependence
- Differences in goal and priorities
- Bureaucratic factors
- Incompatible performance criteria
- Competition for resources
What are the two conflict resolution strategies?
- Acting at the level of structure
- Acting at the level of attitudes and individuals
How do you call the ability of one person or group to overcome resistance by others to resolve conflict and achieve a desired objective or result?
What ar the seven sources of organizational power?
- Authority
- Control over resources
- Control over information
- Nonsubstitutability
- Unobtrusive power
- Control over uncertainty
- Centrality
How do you call activities taken within organizations to acquire, develop, and use power and other resources to obtain one's preferred outcomes in a situation in which there is uncertainty or disagreement about choices?
What are the eight tactics for playing politics within an organization?
- Becoming indispensable
- Becoming nonsubstitutable
- Becoming central
- Associating with powerful managers
- Building and managing coalitions
- Ability to manipulate decision making
- Controlling the agenda
- Bringing in an outside expert
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