Planning decisions in healthcare - Kortbeek
8 important questions on Planning decisions in healthcare - Kortbeek
What are the advantages of mixed walk in appointment systems?
- Higher level of accessibility
- More freedom for patients
What are the disadvantages of mixed walk in appointments systems?
- High demand variability
- High waiting times
One of the disadvantages of appointment systems is the potentially long access time why is this considered to be a disadvantage?
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What is the challenge considering mixed appointment systems?
How can a balanced access time for appointment patients and low waiting time for walk-ins be achieved?
- Schedule appointments when the expected walk-in demand is low
- Smoothen the system in periods of high demand, offering a part of the walk in patients a different time slot.
What is a characteristic of walk-in demand?
What are 2 CAS models?
- Access time evaluation
Acces time for scheduled patients for any given capacity cycle; - Day process evaluation
Expected number of unscheduled patients cannot be seen on the day of arrival;
What is the goal of CAS?
- Unscheduled jobs to be served on the same day without long waiting times;
- Scheduled jobs to b reserved within an acceptable access time;
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