Project Stakeholder Management - Promoting Stakeholder Engagement
7 important questions on Project Stakeholder Management - Promoting Stakeholder Engagement
Why is communication so important when it comes to project stakeholder management?
-- You don't want to create new problems for the project by simple failing to communicate --
What are the four inputs for the stakeholder management process?
- The stakeholder management plan - defines the approach, strategies, and opportunities for managing the project stakeholders
- The communications management plan
- Change log - changes can trigger stakeholder engagement
- Organization process assets
What are the core interpersonal skills you need to engage with stakeholders?
- Actions, to earn trust
- Conflict resolutions, to solve problems among stakeholders
- Active listening to stakeholders to understand their requirements and concerns
- Persuasion to overcome stakeholders' opposition
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What are the key management skills you need to engage with stakeholders?
- Ability to present project information
- Ability to negotiate with stakeholders
- Ability to write and communicate
- Ability to speak in public
On top of interpersonal and management skills, what is the underlying principle for good stakeholder engagement?
- Interactive communications
- Push communications - sender pushes the message
- Pull communications - stakeholders need to pull the information themselves
What five outputs of stakeholder management are being recognized?
- Issue log - to include issues that arise from stakeholder engagement
- Change request
- Updates to the project management plan - their involvement will help you to refine the project management plan
- Updates to the project documents
- Updates to the organization process assets
What is, according to PMBOK 5, the key of stakeholder engagement?
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