Conflict & teams
8 important questions on Conflict & teams
What are the three types of conflicts in organizations?
- Task conflicts = disagreements about ideas and opinions about the task being performed
- Relationship conflicts = disagreements about personal issues
- Process conflicts = disagreements about logistical and delegation issues
What are the three conflict styles?
- Dual concern model
- Concern for self
- Concern for other
What are the five stages in the dual concern model?
- Competing (+concern for self, -concern for other),
- avoiding (-concern for self, -concern for other),
- compromising (+/- concern for self, +/-concern for other),
- accommodating (-concern for self, + concern for other),
- collaborating (+concern for self, +concern for other)
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Why do people want to form groups?
- To fill social needs
- To satisfy mutual interests
- To achieve security
- To fill need for self-esteem
What are the five stages of Tuckman?
- Forming
- Storming (testing leaders' policies)
- Norming (group cohesiveness)
- Performing (solving task via open communication)
- Adjourning (work is done)
Explain the social identity theory
When examining which type of team we are dealing with, there are typically three dimensions. Which three?
- Authority differentiation
- Skill differentiation
- Temporal stability
Which factors contribute to optimal team performance?
- Information sharing
- Trust
- Cohesion
- Personality: AGR + CONSC
- Shared leadership
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