Read the summary and the most important questions on Public Management | Six

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• Which 3 governance logics and linked mechanisms can you distinguish

  market - price

  hierarchie - autonomy

  network - trust

• How does NPM emphazises his citizens?

  As clients. public sector needs to respond on their needs in an efficient and cost- effective way

• Name some differences between public and private sector

  - Managers are less materialistic

  - motivation to serve public interest is higher

  - public managers have weake organization commitment

• What does Nordic Welfare state mean?

  Believe in the central state as controller. Formal rules are there to ensure equal treatment to all citizens

• Which changes can you see when you implement NPM?

  - Public sector becomes more competitive

  - Fairness discourse has to be adopt from private sector

  - re-regulation , not deregulation

• What does Hollow state means?

  This is a metaphor for the increasing use of third parties, often non- profits, to deliver social services and generally act in the name of the state

• What is a public enterprise?

  A business organization wholly or partly owned by the state and controlled throught a public authority 

• Name the most important things to measure performance according to Behn

  - improve

  - control

  - evaluate

  - motivate

  - learn

  - celebrate

• Name the most important things to measure performance according to de Bruijn

  Transparancy

  Learning

  Appraising (beoordelen)

  sanctioning

• Name the elements to measure performance management

  - decide norm

  - decide indicatiors - > input throughput output and outcome

  - measure indicators

  -compare norm and indicators

  - make jugdment

  - inplement consequences