Implementing a BPM project
3 important questions on Implementing a BPM project
Where does a playback strategy consist of?
- A published schedule of playbacks that define significant project milestones
- A comprehensive plan that covers all the required elements of the solution
- Sign-off after each milestone playback
How should delivering business value be demonstrated in playbacks?
- Demonstrate ROI
- Include custom reports and scoreboards
- Explain how scoreboards and reports relate to the process metrics and facilitate management decisions
- Practice the playback demonstration.
What are the goals of playback 0?
- Consensus building and discovery of business process
- Further understanding of implementation scope
- Alignment of bottom-line expectations, KPIs and high value metrics from executive sponsors
- Transferring context and responsibility from the BPM Analyst to the BPM Developer
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