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A snapshot of the summary - Slack: Operations Management with MyOMLab pack
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1 Operations Management
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1.2 What is operation management
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What are the four support functions of an organization?1) Information system function
2) Human resource function
3) Accounting and finance function
4) Technical function -
1.3 Operations management is important
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Operations management uses ‘resources to ?Appropriately create outputs that fulfil defined market requirements’
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1.4 the input-transformation-output process
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What are transforming resources?These are the resources which act upon the transformed resources.
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All operations create and deliver services and products by changing inputs into outputs using an‘input–transformation–output’ process
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Which two transforming processes are the building blocks of all operations?1) facilities
2) staff -
1.5 The process hierarchy
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What is process hierarchy?
the idea that a network of resources form processes, networks of processes form operations, and networks of operations form supply networks. -
1.6 Operations processe have different characteristics
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The part of the organization which creates and delivers services and products for the organization’s external customers is called?Operations as a function -
The management of the processes within any of the organization’s functions is called?Operations as an activity -
1.7 What do operations managers do?
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What do operation managers do?1) directing
2) designing
3) delivery
4) developing -
2 Operations performance
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2.2 Operations performance is vital for any organisation
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Ensuring that the over- all productivity of accumulated human and physical capital resulting from development actions more than compensates for the direct or indirect loss or degradation of the environ- ment is the?the environment bottom line
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The following topics are covered in this summary
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performance, benefit, less
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factors, competitive, qualifying
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strategy, operations, stage
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product, life, energy
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process, service, mass
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design, service, product
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design, benefits, market
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network, supply, configuring
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location, operation, transportation
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technology, technologies, operations
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capacity, demand, order
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capacity, utilization, formula
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capacity, demand, plan
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databases, physical, inventory
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inventory, order, stock
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costs, order, increases
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different, value, stock
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distribution, words, buy
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relationships, customer, suppliers
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chain, operations, scor
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synchronization, demand, inventory
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improvement, run, improvements
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process, cycle, flow
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sigma, improvement, process
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process, diagrams, explicit
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operations, diagram, resources