Process Design - How do volume and variety affect process design?
14 important questions on Process Design - How do volume and variety affect process design?
High-contact processes where customers spend a considerable time in the service process is called?
What deals with discrete, usually highly customized products; often with a relatively long timescale between the completion of each item, where each job has a well-defined start and finish.
Many customer transactions, involving limited contact time and little customization is called?
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That many of the more important elements of process design are strongly related to the volume-variety position of the process is the underlying idea of?
......... have even higher volume and usually lower variety than mass processes.
Each product has to share the operation’s resources with many others in the ..... process
Each part of the process has periods when it is repeating itself, at least while the ‘batch’ is being processed in?
Those which produce items in high volume and relatively narrow variety have which process?
Name a batch process example
What are the Manufacturing Processes? From High-Low variety
2) Jobbing processes
3) Batch processes
4) Mass processes
5) Continuous
What are the service process types? name from high variety to low
- professional service
- service shop
- mass service
Name for each process type a example? professional service, service shop, mass service
- consultancy
- gym
- call centre
What is process mapping?
What are these process mapping symbols? arrow, circle, half-circle triangle.
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