Summary The Adventures of an IT Leader, Updated Edition with a New Preface by the Authors Book cover image

Summary The Adventures of an IT Leader, Updated Edition with a New Preface by the Authors

- Robert D Austin, et al
ISBN-10 1633691675 ISBN-13 9781633691674
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A snapshot of the summary - The Adventures of an IT Leader, Updated Edition with a New Preface by the Authors Author: Robert D Austin Shannon O' Donnell Richard L Nolan ISBN: 9781633691674

  • 1 CIO Role

  • Explain the three alignment components and alignment types
    • Intellectual Alignment (Business-IT Strategy alignment)
    • IT Alignment (IT Strategy-IT infrastructure alignment)
    • Operational Alignment (Organizational-IT infrastructure alignment)
  • 1.1 Business Strategy

  • What is the main role of the CIO
    To align business strategy, IT strategy, IT infrastructure & processes and organizational infrastructure & processes.
  • Which two generic strategies are argued by Porter?
    Differentiation and cost leadership (generic strategies are the extremes of a continuum, and firms compete across the entire spectrum.
  • What is differentiation? And what is costleadership
    Differentiation: Products and services with unique features

    superior designs--> innovative research and development, superior engineering, customer intimacy, superior customer service, and brand image. Example Cadillac (with high-end price)

    Cost leadership: lowest average unit costs in the industry-->

    cost minimization, operational excellence, operating the same activities and achieving the same outcomes more efficiently than rivals Example Chevrolet (low price cars)
  • Which three generic strategies are argued by miles and snow?
    Defender, prospector and analyzer
  • What is the difference between a defender, prospector and analyzer?
    Defender: Eschew changes (most stable of the three) -- high-quality but standard products or services at low price. -- operational efficiency and economies of scale
    Prospector: create changes in its market -- new product/market -- innovativeness and flexibility
    Analyzer: follow changes(the prospector) very quickly -- a stable domain of core products but very quickly introducing competitive, and occasionally better products after prospector.-- combination of the two a dual technological core, with stable and flexible components .
  • Explain the three configurations by using high medium low for:
    Defensiveness
    Risk Aversion
    Aggressiveness
    Proactiveness
    Analysis
    Futurity
                                     Defenders          Prospectors           Analyzers
    Defensiveness             H                           L                             M
    Risk Aversion               H                           L                             H
    Aggressiveness           M                          H                            M
    Proactiveness              L                           H                            M
    Analysis                         M                          M                            H
    Futurity                         H                           M                            M
  • 1.3 IS Infrastructure and Processes

  • What are examples of IS Infrastructure and Processes
    Is processes, business applications, Is roles (users), Is data and user interfaces.
  • What is an information system (IS)
    a system that facilitates gathering, processing, storing, using, and disseminating information.

    An IS can be paper-based or totally automated by IT where no human intervention is required.
  • What is the difference between Operational support systems (also transaction support systems), Market information systems, Strategic decision support systems and Inter-organizational systems
    monitoring and controlling the day to-day operations -- operational efficiency
    monitoring product sales, product trends, or market trends -- flexibility in responding to the market
    long-term planning, making strategic decisions, and high levels of internal and external analysis -- futurity, proactiveness, and analysis
    Exchange of data between an organization and its suppliers, customers, and government -- Coordination of companies
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