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• Borgman (2014): What are the set of drivers that contributed to the increased importance of IT Governance? (5)

  1. Increasing IT pervasiveness
  2. Compliance requirements
  3. ROI pressure
  4. Strategic IT sourcing
  5. Cost control

• Rigby, Sutherland & Takeuchi: What are the major benefits of the Scrum method? (5)

  1. Increases team productivity and employee satisfaction
  2. Minimizes waste of time
  3. Improves customer engagement and satisfction
  4. Broadens organizational experience
  5. Creates and adjusts the corporate vision

• Heier, Borgman & Hofbauer: In which ways can IT governance software implementation be distinct? (3)

  1. Implementation as coding
  2. Implementation as a step in the system's development lifecycle
  3. Implementation as the successful use of information technology by an organization

• Kotter: What is according to the author, a solution to the challenge produced by mounting complexity and rapid change?

  A second operating system, devoted to the design and implementation of strategy that reacts with greater agility, speed and creativity than the existing one.

• Kotter: What are the steps in the eight-step process model?

  1. Establish a sense of urgency
  2. Creating guiding coalition
  3. Developing a change vision
  4. Communicating the vision for buy-in
  5. Empowering broad-based action
  6. Generating short term wins
  7. Never let up
  8. Incorporating changes into the culture

• Kotter: What is functioning in the dual operating system?

  The network and the hierarchy

• What do disappearing boundaries mean for countries, industries, firms, business models, the middle man and individuals?

  Country: globalization
  Industry: open supply chain
  Firms: no more departmental silos
  Business models: open innovation, open source software
  Middle men: dis-intermediation, re-intermediation
  Individuals: work 2.0, web 2.0, social media

• What is the idea of Enterprise Resourve Planning?

  The idea that you customize and install various modules from a single vendor  that are more standardized and integrated, thereby increasing responsiveness and ideally reduce cost.

• What is Metcalfe's law?

  Describes how the value of a network is proportional the the square of the number of members in the network.

• IT Governance is the set of enabling mechanisms to:

  • Make & prioritize
  • fund & sponsor
  • monitor & enforce
  • appropriate IT investment decisions