Summary UX Design

A snapshot of the summary - UX Design

• 1 Module 1 Introduction to UX Design

• 1.1 What is UX?

• What is UX Design?

  Solving problems for the end-users.
• What is user experience?

  User experience is what it feels like to use a product, system or service.
• What kind of feelings are negative UX?

  1. I feel out of control.
     
  2. I have no control.
  3. I don't feel confident about this product.
  4. I don't think it's going to work well.
  5. I don't think it's going to do what I want it to do.
  6. I feel stupid.
  7. I don't trust this company.
• What is Experience Design?

  What does it feel like to drive this car?
• What delivers the experience?

  1. Details deliver the experience.
     
  2. Details don't happen by accident.
  3. Details aren't left until the end.
  4. Details aren't there for fun.
  5. Details solve problems.
• What is the goal of UX?

  Great products solve user problems and generate positive emtions.
• What will override good functional and aesthetic design?

  Negative emotions from the users about the product.
• What are the key points for great design?

  1. Great products need all three types of design.
     
  2. Negative emotions have a multiplier effect.
• The customer need for a product.

  Product desirability
• 1. What can UX do for them?
     
  2. For their team?
  3. Their department?
  4. The company?
  5. The bottom line?

  Business plan outcomes