Communication - A Structured Storyline
3 important questions on Communication - A Structured Storyline
Why would you use a structured storyline?
- It helps the listener as it is:
- Memorable
- Easier to understand
- Leads to shared language within the team
How can you create a structured storyline? List the 4 required elements
- Create an introduction based on the situation-complication-question structure (10%-20% of the slides)
- State your key answer/conclusion in one concise sentence
- Explain the answer using a consistent 'pyramid' storyline
- Verify the vertical and horizontal logic of the pyramid
What are the 5 elements that are apart of the Situation-Complication-Question structure? And what are their descriptions?
- Situation: Stable situation preceding the event
- Event/Complication: Change/occurence
- Key Question: Single question based on situation and event
- Answer: Simple statement
- Arguments: Explaining why and how
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