Implementation - Higgins, 2005 - Baaij (2014) crucial for cross functional implementation
3 important questions on Implementation - Higgins, 2005 - Baaij (2014) crucial for cross functional implementation
What does Baaij say in terms of the cruciality for cross functional implementation? What does change consist of?
Change has two components: the plan and the people. Implementation plan is a co-creation between the consultant and the client, beware to not neglect the people side.
Kaplan and Norton hint at what?
The importance of informal alignment, of elements in a business.
What should the implementation plan be (and what is a way to implement this)?
This plan should be comprehensive and the 8s model is a way to implement comprehensiveness.
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